Frequently Asked Questions
What if I have forgotten my password?
Click here to reset or click ‘log in VLE’ and then click “request new password” and enter your email address.
I have tried to reset my password with no success
You may need to clear your cache. Follow these 4 steps:
2 Go to ‘My Courses’
3 Access your course
4 Access a module – but click cancel when it asks if you want to resume from the same place
If you are still having difficulty contact contact email@example.com at any time. We aim to respond to all support tickets within two working days (Monday to Friday 9-5).
How do I access my Course?
What if my course is not listed?
What if my progress is not being recorded?
How do I get a certificate of completion?
Student Access Guide
Support Desk Open Hours